Terms of Services
Last Updated: 01 July 2026
Welcome to Salon Glow K. These Terms & Conditions apply when you visit our website, contact us, make a booking, purchase a service, or attend an appointment at our salon.
By using our website or booking a service with Salon Glow K, you agree to these Terms & Conditions.
1. About Salon Glow K
Salon Glow K provides beauty, hair, makeup, facial, and skin care services in Berwick, Melbourne, Victoria.
Business Name: Salon Glow K
Address: Berwick 3806, Melbourne, VIC, Australia
Phone: +61 433 640 450
Email: salonglowk22@gmail.com
Website: salonglowk.com.au
2. Services
Salon Glow K may offer services including, but not limited to:
- Makeup
- Ladies hair cut
- Hair colour
- Hair treatment
- Skin treatment
- Facial services
- Beauty and salon treatments
Service availability, duration, pricing, and treatment suitability may vary depending on the client’s needs, hair condition, skin condition, appointment type, and salon availability.
We reserve the right to refuse, reschedule, or recommend an alternative service if a treatment is not suitable for a client.
3. Bookings and Appointments
Appointments can be requested by phone, website enquiry, online booking, social media, or other available contact methods.
A booking is confirmed only when Salon Glow K accepts and confirms the appointment.
When booking, you agree to provide accurate contact details, selected service information, and any relevant treatment information required for your appointment.
4. Appointment Arrival
Please arrive on time for your appointment.
If you arrive late, we may need to shorten your service, reschedule your appointment, or cancel the booking depending on the salon schedule. The full service result may not be guaranteed if the appointment time is reduced due to late arrival.
5. Cancellations and Rescheduling
We understand that plans can change. If you need to cancel or reschedule your appointment, please contact Salon Glow K as early as possible.
Where possible, we request at least 24 hours’ notice for cancellations or appointment changes.
Repeated cancellations, late arrivals, or no-shows may affect future booking acceptance.
6. No-Show Appointments
If you do not attend your appointment and do not provide notice, the appointment may be treated as a no-show.
Salon Glow K may require future appointments to be confirmed in advance or secured with a deposit where applicable.
7. Deposits and Booking Fees
Some services, longer appointments, special occasion bookings, bridal bookings, hair colour services, or group bookings may require a deposit or booking fee.
Any deposit or booking fee terms will be explained before payment is made.
Deposits may be non-refundable if a client cancels late, does not attend, or changes the booking without reasonable notice, unless otherwise required by Australian Consumer Law.
8. Prices and Payments
Prices may vary depending on service type, hair length, hair thickness, product use, treatment complexity, and appointment requirements.
Salon Glow K may update prices at any time. We will aim to provide clear pricing information before your service begins.
Payment is required at the time of service unless otherwise agreed.
Accepted payment methods may include cash, bank transfer, card payment, or other payment options available at the salon.
9. Consultations and Treatment Suitability
Some services may require a consultation before the treatment begins.
You must inform Salon Glow K of any relevant information, including allergies, skin sensitivities, scalp conditions, previous reactions, medical conditions, pregnancy, recent cosmetic treatments, medications, or previous hair/skin treatments that may affect the service.
Salon Glow K is not responsible for issues caused by incomplete, inaccurate, or withheld information provided by the client.
10. Allergies, Reactions, and Patch Tests
Some beauty, hair, colour, and skin treatments may involve products that can cause irritation, sensitivity, or allergic reactions in some clients.
Where recommended, a patch test may be required before certain treatments, especially hair colour, tinting, chemical treatments, or skin treatments.
If you experience discomfort during a treatment, you must inform our team immediately.
11. Treatment Results
Salon Glow K aims to provide professional care and quality results. However, treatment outcomes may vary depending on individual hair type, skin type, previous treatments, product history, aftercare, lifestyle, and other personal factors.
We cannot guarantee identical results for every client.
Before starting a service, our team may discuss realistic expectations, suitable options, and recommended aftercare.
12. Aftercare
Aftercare is important for maintaining results after salon treatments.
Clients are responsible for following any aftercare advice provided by Salon Glow K. Results may be affected if aftercare instructions are not followed.
13. Refunds and Service Concerns
If you are unhappy with a service, please contact Salon Glow K as soon as possible so we can review your concern.
Where appropriate, we may offer advice, adjustment, correction, or another suitable solution.
Nothing in these Terms & Conditions excludes or limits your rights under Australian Consumer Law.
Refunds, corrections, or remedies will be handled in accordance with Australian Consumer Law and the specific circumstances of the service provided.
14. Product Purchases
If Salon Glow K sells salon products, product purchases may be subject to separate product terms.
Please check product suitability, ingredients, and usage instructions before use.
Refunds or exchanges for products will be handled in accordance with Australian Consumer Law.
15. Gift Vouchers and Promotions
Gift vouchers, discounts, packages, and promotional offers may be subject to specific terms, expiry dates, service limits, or booking conditions.
Promotions cannot usually be exchanged for cash and may not be combined with other offers unless stated.
Salon Glow K reserves the right to update or withdraw promotional offers at any time.
16. Photos and Social Media
Salon Glow K may request permission to take photos or videos of salon work for portfolio, website, or social media use.
We will not use identifiable client images for marketing without permission.
Clients may also take photos in the salon, provided this does not disturb other clients, staff, or salon operations.
17. Website Use
The content on our website is provided for general information only.
We aim to keep website information accurate and up to date, but we do not guarantee that all content, pricing, service details, or availability will always be complete, current, or error-free.
Salon Glow K may update website content at any time without notice.
18. Third-Party Links
Our website may include links to third-party websites, booking platforms, payment providers, or social media pages.
Salon Glow K is not responsible for the content, privacy practices, terms, or services of third-party websites.
19. Intellectual Property
All website content, branding, text, images, graphics, service descriptions, and design elements belong to Salon Glow K or are used with permission.
You may not copy, reproduce, distribute, or use our website content for commercial purposes without written permission.
20. Limitation of Liability
To the maximum extent permitted by law, Salon Glow K is not liable for indirect, incidental, or consequential loss arising from the use of our website, appointment bookings, salon services, or client failure to follow aftercare instructions.
Nothing in these Terms & Conditions limits any rights you may have under Australian Consumer Law.
21. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website or booking our services, you agree that we may collect and use your information for appointment management, customer service, treatment records, communication, and salon operations.
22. Changes to These Terms
Salon Glow K may update these Terms & Conditions from time to time.
The updated version will be published on our website with the latest updated date.
By continuing to use our website or services after changes are published, you agree to the updated Terms & Conditions.
23. Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia.
Any disputes will be handled in accordance with applicable Australian laws and relevant consumer protection requirements.
24. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Salon Glow K
Address: Berwick 3806, Melbourne, VIC, Australia
Phone: +61 433 640 450
Email: salonglowk22@gmail.com
Website: https://salonglowk.com.au/